How was your recent delivery?

After this call please hold to complete a short five-minute survey.

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We value your call and will be with you as soon as possible. (pause) Your wait time is … thirty-three minutes.

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By creating an account, you are agreeing to the terms and conditions.

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Your experience is better on the app. 

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We are committed to keeping our prices as low as possible. Note: late payment fees, credit card surcharges, missed direct debit payment fees, BPay and Australia Post fees and mailed account fees apply.

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We’re always here to help! Ask any questions through our SelfCare Portal 24/7.

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To direct you to the correct department please state your full name, address and birthdate. (pause as harried customer attempts to speak discreetly while waiting in queue for supermarket self-checkout) … We did not detect an answer. Please clearly state your full name, address and birthdate. 

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We value your feedback. Please hold to tell us about your recent purchase experience.

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We are experiencing larger than usual call volumes. Please call back later.